Need help with LoveLaced?

Account and deletion

LoveLaced supports in-app account deletion. Open the app, go to Settings, choose Delete Account, and confirm. This deletes your account/profile, disconnects you from any paired couple, and removes notes, letters, and daily-question answers authored by your account, subject to limited retention described in the privacy policy.

If you want to delete the shared couple history for both partners, use Settings → Unpair from Partner before deleting your account. Unpair permanently deletes shared notes, questions, dates, and letters for both partners.

If you cannot access the app, email support from the address connected to your account and ask for deletion help.

Pairing and shared data

LoveLaced is designed for one private couple space. Pairing connects two accounts so both partners can use shared features such as daily questions, notes, letters, important dates, and widgets.

If pairing fails, check that both partners are on the latest app version and that the invite code or request is current. If you need to leave a couple space, use the unpair option in Settings.

Notifications and widgets

Push notifications are optional and use generic text so private note, answer, or letter content is not included in the notification payload. You can manage notification permission in iOS Settings.

Widgets read a local snapshot written by the app. If a widget looks stale, open LoveLaced once, confirm you are signed in, and wait for the app to refresh the widget data.

What to include in a support email

• Your device model and iOS version.
• The LoveLaced account email, if the issue is account-specific.
• The screen or feature where the issue happened.
• A screenshot if it does not reveal private couple content.